01

Front Office

Reception, reservations and guest relations at international standard.

02

Food & Beverage

Silver service, wine appreciation and modern restaurant operations.

03

Housekeeping

Room standards, deep-cleaning protocols and luxury turn-down service.

04

Culinary Foundations

Kitchen brigade discipline, knife skills, and contemporary menu work.

05

Concierge & Guest Experience

The fine art of anticipating, exceeding and remembering.

06

Events & Banqueting

From intimate gatherings to flagship conferences — flawless execution.

Why Hospitality at PhakadeX

Practitioners, not theorists.

Every facilitator brings decades of operational experience from boutique lodges, luxury hotels and award-winning restaurants.

Our partnerships with Durban's leading establishments give learners real-environment exposure from week one.

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